The ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) Certification focuses on developing practical skills for aligning strategy and operations, enabling continuous improvement across all levels of the organization—ideal for managers and leaders driving transformation and service management excellence.
This certification demonstrates a professional’s ability to build an effective IT governance framework, establish performance metrics, and foster an agile culture. It equips candidates with the tools to lead initiatives that support strategic goals, optimize resources, and ensure sustainable service delivery.
Topics include governance, risk and compliance (GRC), measurement and reporting, change management, agile and lean methodologies, and organizational change management. Candidates learn to balance strategic vision with day-to-day operational demands.
Ideal for IT leaders, project managers, and service owners, this certification enhances decision-making capabilities and supports enterprise-wide service management improvement.
Key Features
Validates skills in aligning strategic planning with operational execution and continual improvement.
Covers critical areas: governance, performance measurement, organizational change, and agility.
Designed for professionals responsible for leading or managing service management initiatives.
Emphasizes sustainable success through iterative improvement and stakeholder alignment.
Suitable for roles in IT leadership, service management, and business transformation.
The ISO/IEC 27000 Foundation Certification validates fundamental knowledge of information security management systems (ISMS) based on the ISO/IEC 27000 family of standards—ideal for IT professionals, security officers, and compliance personnel working in risk-sensitive environments.
$699.00 – $1,799.00
Details: ISO 27000 FoundationThe ISO/IEC 27001 Training provides in-depth knowledge of implementing and managing an Information Security Management System (ISMS) based on the ISO/IEC 27001 standard—ideal for IT professionals, security consultants, and compliance officers involved in protecting organizational data.
$699.00 – $1,799.00
Details: ISO/IEC 27001 TrainingThe ITIL® V4 Foundation Certification validates knowledge of the ITIL framework and modern IT service management practices—ideal for IT professionals, service managers, and support staff aiming to enhance service delivery and operational efficiency.
$699.00 – $2,299.00
Details: ITIL V4 Foundation CertificationThe ITIL® 4 Specialist: Create, Deliver and Support (CDS) Certification focuses on the core service management activities and expands on the value stream to design, build, and deliver IT-enabled products and services—ideal for IT operations professionals, service managers, and support teams.
$699.00 – $2,299.00
Details: ITIL® 4 Specialist: Create, Deliver and Support